Shipping Policy

DHL Shipping - Germany

Free DHL Standard Shipping is available exclusively to any orders shipping within Germany over €100 (after discounts). Any orders under 100 (after discounts) shipping within Germany will be charged €.4,90. DHL packages are delivered Monday through Friday. RAEN does not offer weekend delivery.

DHL Shipping - Outside of Germany

Free DHL Express Shipping is available exclusively to any orders over 100 (after discounts) and within the European countries excluding UK, Finland, Denmark, Sweden, Norway, Faroe Islands or Iceland. Any orders under 100 (after discounts) will be charged €12,90. DHL packages are delivered Monday through Friday. RAEN does not offer weekend delivery.

Restrictions & Exclusions

- RAEN does not ship to hotels. Orders received to be shipped to hotels will be held for an alternative address or cancelled.

- RAEN does not ship to PO boxes.

- Free shipping is not available with some promotions and other restrictions may apply.

- We currently do not ship to the UK, Finland, Denmark, Sweden, Norway, Faroe Islands or Iceland.